Returns & Exchanges Policy

At TFG (True Family Grows), your satisfaction matters to us. While we do not offer refunds, we’re happy to provide an exchange if something isn’t quite right.

• Exchanges Only: We accept exchanges within 7 business days of your delivery date.

• Condition: Items must be unworn, unwashed, and in their original condition with tags attached.

• Process: To request an exchange, please contact us at azezelcustomerservice@gmail.com with your order number and details.

• Shipping: Customers are responsible for return shipping costs. Once we receive your item, we’ll send out your replacement.

We want you to feel confident repping TFG — if you have any questions, reach out and our team will be glad to help.

 Shipping Policy

At TFG (True Family Grows), we keep shipping simple and affordable for our customers.

• Flat Rate Shipping: $8.00 on all orders within the USA

• Processing Time: Orders are processed within 2–3 business days after payment is received.

• Delivery Time: Once shipped, most orders arrive within 3–5 business days.

• Shipping Carrier: All orders are shipped via USPS.

• No P.O. Boxes: Please provide a physical address for delivery.

 

You’ll receive a tracking number by email as soon as your order is on its way.